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Bureau of tooling and machining
FAQ

We hope this section will provide the answers for 80% of questions our potential customers may have.

As for the remaining 20% of questions, we are glad to answer by phone or during our meeting with you.

A. Zinnurov, Deputy Production Director

FAQ

How much do you charge for a gear wheel/manipulator frame/spool thread?
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Please, send your request at the official letter-headed paper of your organization in the name of Director Litkovets S.M. specifying your contact phone number, full name, position and we will reply with an official letter giving the cost, production time, settlement procedure and other important parameters.

We don’t reply to the requests coming from strange e-mail addresses, without any phone numbers, positions or names.

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How much do you charge for a press mould/die?
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To define a precise cost of die/press mould, we need press mould/die drawings or the drawings for a particular item and a technical design specification specifying the characteristics of equipment for which the press mould/die is designed and a planned production rate.

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What warranty do you provide for your products?
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When we make the item in compliance with the customer’s drawings, we warrant the correspondence of the product to the drawing requirements. As a rule, any deviations from the requirements are discussed in advance. We do not provide a warranty as we don’t know the operating conditions of the part your order. When making an item designed and manufactured by BTOMO, LLC, we warrant the product hardness, at least, in compliance with the technical design specification where the operating capacity terms are stipulated for and of course, in compliance with the existing Russian standards.

The simplest example: let us assume that you buy a car in a car dealership. The warranty is for 100,000 kilometers or 3 years whatever is earlier. But in fact, the car is operable for a much longer period than it is predetermined.

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What programme should we use to make a technical design to send you — AutoCad, SolidWorks, Kompas, T-Flex, etc.?
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You can use any of these.

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Do you perform machining of the parts (dimensions, weight, steel grade)?
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Yes, we perform machining of various items, please, send a request (item drawing) and we inform you about the term and the cost of the required part, assembly, unit manufacture.

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But this is a big/very complex part/batch of the items for 300 billion pcs., etc.
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For all the orders our facilities do not manage to perform/have no special equipment, etc. we involve the request “for the third party” which is absolutely normal under modern conditions, providing the full responsibility for the results.

The simplest example: even such companies as foreign ones, Boeing, Daimler-Benz, Samsung, etc., national Uralmash, SPA Almaz-Antei place their orders in third-party organizations. 

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Can you design the tooling for part manufacture?
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Yes, we can. We need an item drawing, planned number of produced parts and the characteristics of equipment this tooling is intended for.

The simplest example: you come to a bakery and ask: “Do you sell bread?” The shop assistant: “Of course!”

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We need to develop and manufacture non-standard equipment for specific business needs, can you do this?
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We cannot answer your question as we need the technical design first. If you don’t have one, we can help you in its making and are ready to refer our specialists to your plant for the familiarization with operating conditions, understanding all the peculiarities of the existing and future equipment operation, agreement of various issues.

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